Community
Solo operators, small offices, evaluation labs.
Free forever
- Up to 25 extensions
- 1 PBX connection
- Asterisk + FreeSWITCH adapters
- Core call control + CDR
- Self-hosted or cloud
- Community Discord support
Pricing
No demo gate. No per-agent tax. No surprise renewals.
The price list on the website is the same one you sign on the contract.
Starter
A single growing call center on one or two PBXes.
$12,000 / year
- 200 extensions
- 3 PBX connections
- All six vendor adapters
- Policy engine + IVR designer
- Email support, 8h SLA
- SSO add-on
Most popular
Growth
Multi-site enterprises with mixed PBX vendors.
$36,000 / year
- 2,000 extensions
- Unlimited PBX connections
- AI agent assist included
- ITSM connectors + webhooks
- Slack support, 4h SLA
- SSO + SCIM included
Enterprise
Regulated industries, sovereign deployments, custom adapters.
From $96,000 / year
- Unlimited extensions
- Custom adapter dev (Avaya, Mitel, etc.)
- Dedicated success, 1h SLA
- Custom MSA / DPA
- Air-gapped install supported
- Audit logs, RBAC, retention controls
The rules we enforce
- No per-agent pricing. Charge by extensions you manage, not heads in seats.
- No per-vendor unbundling. All six adapters ship in every paid tier.
- Renewals don't jump unless you cross the next-tier extension count. No 40–100% surprises.
- Free tier is truly free. Not a 14-day trial. Production use OK.
Typical TCO comparison — 500-seat contact center, year one
| CCaaS suite (NICE / Genesys) | $120–250k |
| Per-vendor middleware licenses | $30–60k |
| CRM telephony connector seats | $25–50k |
| Integration & maintenance engineering | $60–120k |
| Stack subtotal | ≈ $235–480k |
| VoxRidge Growth | $36k |
FAQ
Is the free tier really free, or is it a trial?
Truly free. Up to 25 extensions, forever, production use OK. We make money when you grow past 25.
Why no per-agent pricing?
Per-agent pricing is the #1 complaint about CCaaS vendors. The work VoxRidge does — adapter translation, policy evaluation, event routing — scales with PBXes, not with seats.
What if I cross 25 extensions?
We notify you. Nothing breaks. You upgrade or trim — your call.
Do I need to replace my PBX?
No. VoxRidge sits above whatever you already run. Asterisk stays Asterisk, CUCM stays CUCM. We just make them addressable through one API.
Cloud or self-hosted?
Both, every tier. VoxRidge Cloud runs in EU + US regions. Self-hosted is a single Go binary that runs anywhere — air-gapped install on Enterprise.
Cancellation policy?
Month-to-month at Starter. Annual at Growth+ with mid-term proration on downgrade. No multi-year traps.
Get started
One API for every PBX. Wire it up in an afternoon.
Free under 25 extensions, forever. No credit card. No sales gate. Production use OK.