Protocols used

• AXL/SOAP — configuration: phones, lines, route patterns, hunt groups, call park
• JTAPI — Java sidecar for real-time call events and control (originate, hold, transfer)
• BIB (Built-In-Bridge) — for monitor / whisper / barge

Capabilities

• Originate, hangup, transfer (blind, consultative)
• Monitor / whisper / barge via BIB
• Agent state via UCCX or external integration
• Audio capture via Network-Based Recording or SPAN

Tested versions

• CUCM 12.5(1) SU8+
• CUCM 14.0(1) SU3+
• Webex Calling (via Cloud-Connected UC) — beta

# JTAPI sidecar
$ docker run -d \
    -e CUCM_HOST=cucm-pub.example.com \
    -e CUCM_USER=voxridge \
    -e CUCM_PASS=${CUCM_PASS} \
    -p 8089:8089 \
    voxridge/cucm-sidecar:latest

# voxridge connect
$ voxridge pbx add cisco-cucm \
    --host cucm-pub.example.com \
    --axl-user voxridge --axl-pass ${CUCM_PASS} \
    --jtapi-sidecar https://10.0.6.5:8089
  testing AXL...        ok (12.5.1 SU8)
  testing JTAPI...      ok (847 devices)
  ready